Rob Coates

July 27, 2016
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Example Competency Based Interview Questions

Adaptability Adjusts to changing environments whilst maintaining effectiveness Which change of job did you find the most difficult to make? Tell us about the biggest change […]
July 7, 2016
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Managing long term sickness

Long-term sickness is difficult to handle. Everyone is susceptible to illness, and dismissals where no fault is involved are always difficult. Employees who have been away […]
July 7, 2016
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Holding difficult conversations – process

The following steps give you a useful framework for dealing with challenging conversations. Although all conversations about performance, conduct or personal issues are potentially challenging, the […]
July 7, 2016
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Holding difficult conversations

Most of us instinctively know when it is the right moment to deal with a problem. Issues do crop up without warning, but more often than […]
July 7, 2016
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Short Term Absence – Return to Work Interviews

Return-to-work interviews should normally be conducted by the employee’s immediate supervisor or manager. The interview identifies the cause of the absence and provides an opportunity to explore […]
July 7, 2016

Handling Grievances – Appeals

If an employee informs the employer that they are unhappy with the decision after a grievance meeting, the employer should arrange an appeal. As far as […]
July 7, 2016

Handling Grievances

Wherever possible grievances are best resolved through an informal route, simply having a quiet word or an informal chat can be a productive approach to resolving […]
July 7, 2016
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Can an employer refuse a holiday request

An employees right to paid leave from work is wrapped up in the Working Time Regulations 1998, which grants all employees the equivalent of 5.6 weeks […]