July 7, 2016
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Holding difficult conversations – process

The following steps give you a useful framework for dealing with challenging conversations. Although all conversations about performance, conduct or personal issues are potentially challenging, the […]
July 7, 2016
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Holding difficult conversations

Most of us instinctively know when it is the right moment to deal with a problem. Issues do crop up without warning, but more often than […]
July 4, 2016

Investigation Meetings – Questions & Witnesses

Listening This is the vital part of conducting an investigation meeting. Effective listening will help an investigator get a better understanding of the people they interview […]
July 4, 2016

Disciplinaries at Work – Investigations

An investigation is a fact-finding exercise to collect all the relevant information on a matter. A properly conducted investigation can enable an employer to fully consider […]
July 4, 2016

Disciplinaries at Work – General

There are two main areas where a disciplinary system may be used: ipdapability/performance and conduct. Capability/performance Capability issues may arise because an employee doesn’t have adequate […]