communication

July 7, 2016
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Holding difficult conversations – process

The following steps give you a useful framework for dealing with challenging conversations. Although all conversations about performance, conduct or personal issues are potentially challenging, the […]
July 4, 2016

Investigation Meetings – Questions & Witnesses

Listening This is the vital part of conducting an investigation meeting. Effective listening will help an investigator get a better understanding of the people they interview […]
March 13, 2016
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Is this the end of annual appraisals

In August of last year Accenture announced that it was to end its formal annual review – a move that was greeted with joy from the 300,000 […]
August 10, 2015
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Being respected not just liked – a mantra for successful leadership

Being a boss isn’t always that easy as any successful leader will tell you.  From working with many of our customers over the past 10 years […]
October 16, 2014
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How to measure employee engagement

So here is a question for you, how can you measure something that doesn’t exist, is more of a principle than a fact and is incredibly […]
October 16, 2014
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How to structure questions for an employee meeting

When you are holding meetings with employees there is a really simple technique to follow to make sure you ask the right questions and get the […]
October 15, 2014
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Simple Tips – how to get better employee engagement

As part of our ongoing series on engagement this latest post reveals some of the ingredients that are needed to build employee engagement, higher discretionary effort. […]
October 15, 2014
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53% of leaders demotivate their teams

We all understand that good leaders build good teams, but latest research from the Hay Group suggests that more than half of the leaders in organisations […]